PhD title: Welfare service consumers as regulators: Case studies of welfare service regulation and consumer influence in commodified welfare markets.
Anna has been a social policy director in the Department of Social Services since 2016. She previously spent many years working for government and non-government welfare services in the homelessness, domestic violence, mental health and disability sectors. Anna’s current focus has been on regulatory systems for welfare services. Most recently, she led work to develop the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission, which was established in 2018.
Anna’s involvement in NDIS policy has informed her research topic, with a particular focus on the regulatory implications in welfare models, which include consumer-directed funding. Her thesis will examine how consumers of welfare services interact with a regulatory system and whether their representative civil society organisations become regulatory actors. The research will use a case study approach to construct network/node models, comparing the impact of consumers on welfare regulation in Australia to other, more mature commodified care markets in Europe and the United Kingdom.
PhD title: Saving lives with big data - methods of policy impact in health and social systems data analytics
Cathy joined the Australian Public Service in 2001. She has since had a broad range of policy and program roles within the health portfolio. Cathy’s recent work has focused on big data strategy and capability. She co-led the establishment of the Social Health and Welfare Analytic Unit and led Health’s cross-portfolio engagement on big data analytics projects through the Data Integration Partnership for Australia.
Working at the intersection of theories of value and power, and public service practice, Cathy’s research aims to unpack what collective value looks like and how it can be systematically created. Drawing on Deleuze and Guattari’s assemblage theory, Cathy will interrogate how we think and talk about data, develop a new collective theory of value, and apply that theory to practice. Cathy hopes this work will support the public sector policy and data communities to design, create, and facilitate supported data assemblages that create collective value.